PRIVACY POLICY
This Privacy Policy (hereinafter referred to as the "Policy") is of paramount importance to LLC "SPE "TEMP-3000", registered at the address: Ukraine, Chernivtsi, Konstytutsijna Street, Building 44, Office 54. It is designed to govern the relationship between us and any individual, sole proprietor, or legal entity (hereinafter referred to as the "User") regarding the processing of personal data that LLC "SPE "TEMP-3000" may collect from the User during their use of the Website https://t3000.ua/ (hereinafter referred to as the "Website").
This Policy is based on the requirements of the current Law of Ukraine "On Personal Data Protection", the General Data Protection Regulation (EU) 2016/679 (hereinafter referred to as the "GDPR"), and other applicable data protection legislation. It constitutes an integral part of the agreement between the User and LLC "SPE "TEMP-3000" regarding the use of this Website.
This Privacy Policy explains how LLC "SPE "TEMP-3000" uses the User's personal information. LLC "SPE "TEMP-3000" may collect certain personal data from the User in the manner and for the purposes described below via this Website. LLC "SPE "TEMP-3000" highly values the personal data of each Website User and utilizes it to provide and improve its services.
GENERAL PROVISIONS
Personal Data means any information relating to an identified or identifiable natural person.
Personal Data Controller means the natural or legal person who (either alone or jointly with others) determines the purposes and methods of current or future processing of any personal information. Within the scope of this Policy, LLC "SPE "TEMP-3000" acts as the Controller of the User's personal data when the User interacts with the Website.
Processing of Personal Data means any operation or set of operations performed on personal data, such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction, including via automated information systems.
This Policy applies to all personal data of the User that may be obtained by LLC "SPE "TEMP-3000" during the Client's use of the Website.
The legal basis for the processing of personal data is the User's consent in accordance with Article 6(1)(a) of the GDPR. LLC "SPE "TEMP-3000" processes the User's personal data only if at least one of the conditions specified in Article 6 of the GDPR is met, including, but not limited to:
- The User has given consent to the processing of their personal data;
- The processing is necessary for the conclusion or performance of a contract with the User;
- Such processing is required by the legislation of the country where the User is located.
PERSONAL DATA COLLECTED AND PROCESSED BY LLC "SPE "TEMP-3000" AND METHODS OF COLLECTION
In order to conduct its business activities and fulfill its obligations, LLC "SPE "TEMP-3000" processes the User's personal data provided during the use of the Website, which is divided into two types:
First Type: Personally Identifiable Information – this is data that the User directly and knowingly provides to LLC "SPE "TEMP-3000". This includes information entered by the User when creating an account or filling out forms on the Website, as well as data generated during Website use, such as reviews, historical interactions, and initiated actions. Depending on the scenario, LLC "SPE "TEMP-3000" may request the User to provide the following personal data: full name, email, country, postal code, city, street, building, and other notes (optional, provided at the User's discretion and in the scope defined by them).
Second Type: Non-Personally Identifiable Information – this is data that LLC "SPE "TEMP-3000" collects automatically when the User interacts with the Website and services. Specifically, during each visit to the Website, information about the user's device is collected automatically, including: browser type and version; operating system; IP address, time zones, and languages. The processing of such information is necessary to view the content of the Website. This data is deleted once the purposes for which it was collected have been achieved and is used solely for the operation and optimization of the Website.
PURPOSES OF OBTAINING PERSONAL DATA
The purposes for obtaining and processing personal data include:
- User Identification: Identification of the registered User on the Website to provide access to personalized resources and/or to create an account following the User's explicit consent.
- Order Fulfillment: Processing and executing orders, as well as executing measures aimed at order completion.
- Contractual Performance: Fulfilling a contract to which the User is a party, or taking steps at the User's request prior to entering into a contract. LLC "SPE "TEMP-3000" uses the User's personal data to fulfill obligations under sales contracts, service agreements, or other contracts, as well as to conclude contracts with freight-forwarding/courier organizations or other third parties when necessary to fulfill its obligations to the User.
- Marketing Purposes: Conducting statistical and other research based on anonymized data, as well as providing the User with information about services, ongoing promotions, and special offers related to the services provided by LLC "SPE "TEMP-3000" via the Website. Processing for marketing purposes is based on the legitimate interests and relationships established between the User and the Website. LLC "SPE "TEMP-3000" may send emails regarding Website functionality or other notifications containing marketing materials related to services for which the User registered or showed interest. This is grounded in legitimate interests. In any case, the User reserves the right to withdraw consent and/or unsubscribe from marketing emails at any time by following the instructions contained within the marketing communications.
- Website Optimization: Evaluating data regarding Website usage to better understand network behavior and trends, detect potential outages and technical issues, and enhance the overall quality of the Website services.
- User Feedback: Maintaining communication with the User, including sending notifications and requests regarding Website usage, provision of services, and processing the User's inquiries and applications.
- Security and Fraud Prevention: Determining the User's location to ensure transactional security and prevent fraudulent activities.
- Data Verification: Confirming the accuracy and completeness of the personal data provided by the User.
- Customer & Technical Support: Providing the User with efficient customer and technical support in the event of issues related to the use of the Website, products, or services offered by LLC "SPE "TEMP-3000".
RETENTION AND STORAGE PERIODS OF PERSONAL DATA
The retention periods for personal data are determined based on the purposes of processing, but no longer than specified by the GDPR. LLC "SPE "TEMP-3000" processes personal data within the following timeframes:
- Account Data: Stored until the account is deleted by the user.
- Transaction and Order Data: Retained for 5 years from the end of the financial year to comply with statutory tax and accounting obligations.
- Marketing Data: Retained until the consent is withdrawn by the user.
Over time, LLC "SPE "TEMP-3000" may minimize the User's personal data or anonymize it completely so that it can no longer be associated personally with the User. In such cases, LLC "SPE "TEMP-3000" may utilize this anonymized information without further notification to the User.
COOKIES
This Website utilizes cookies or alternative technologies/tools such as pixels, local storage, tags, identifiers, or external services (hereinafter referred to as "cookies") when the User visits or uses the Website. Cookies are small text files stored by the browser on the User's device to record specific information or image files (such as pixels). The next time the User visits the Website on the same device, the information stored in the cookies will be transmitted either to the website of LLC "SPE "TEMP-3000" (first-party cookies) or to another website to which the cookie belongs (third-party cookies).
Through this stored and returned information, the respective website recognizes that the User has previously accessed and visited it using the browser on that device. LLC "SPE "TEMP-3000" uses this information to design and render the Website optimally in line with the User's preferences. These tracking technologies are used for a variety of purposes, including ensuring Website functionality, improving user experience, understanding user online behavior, and delivering tailored advertising based on User interests.
The primary categories of cookies used by the Website include:
- Essential Cookies: Cookies that enable the use of services available on the Website, such as authentication cookies used for services requiring login, and security cookies used to detect authentication fraud on the Website.
- Functional and Analytical Cookies: Cookies that allow the Website to remember settings selected by the User and personalize the user interface (e.g., selected language, regional preferences, font size, visual
layout) and collect analytical information on how Website pages are utilized.
- Advertising Cookies: Cookies that allow the delivery of promotional content tailored more closely to the specific interests of the Website Users.
The User can deactivate cookies by adjusting their browser settings; however, this may limit the availability and operational performance of certain Website features. This section provides additional information on the processes and tools utilized by the Website, particularly those provided by external partners.
Use of Google Analytics
The Website utilizes Google Analytics, a web analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google"). The processing of data serves to analyze this Website and its visitors, as well as for marketing and advertising purposes. To this end, Google will use the information obtained on behalf of the operator of this Website to evaluate the User's use of the Website, compile reports on website activity, and provide other services related to website activity and internet usage to the website operator. Collected information may include: IP address, date and time of page access, click path, browser and device specifications, visited pages, referrer URL, location data, and purchasing activity.
Google Analytics uses technologies such as cookies, web storage within the browser, and web beacons to analyze website usage. The generated information regarding your usage is typically transmitted to a Google server in the USA and stored there. Data transfer to the USA is carried out on the basis of the EU-U.S. Data Privacy Framework, or in the event of its non-applicability, on the basis of Standard Contractual Clauses (SCC).
IP anonymization is activated on this Website. As a result, the User's IP address will be shortened beforehand by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
The User's personal data is processed on the basis of Article 6(1)(f) of the GDPR due to the overriding legitimate interest of LLC "SPE "TEMP-3000" in maintaining a demand-driven and targeted web presentation. The User has the right to object to this processing at any time for reasons arising from their particular situation.
The User can prevent Google from collecting and processing data generated by Google Analytics related to website use (including the IP address) by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
To prevent data collection across different devices, the User can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when visiting this Website. The User must apply this opt-out on all systems and devices used for it to be fully effective. If the User deletes the opt-out cookie, requests will be sent to Google once more.
Additional information regarding terms of use and data protection can be found at https:// www.google.com/analytics/terms/de.html or under https://www.google.de/intl/de/ policies/.
Use of Retargeting via ad:C Media
LLC "SPE "TEMP-3000" utilizes the retargeting technology of ad:C Media GmbH (Marktplatz 10, 93128 Regenstauf; "ad:C media") on our Website. The purpose of this program is to target website visitors specifically with interest-based advertising across social networks and partner channels.
Use of Facebook Pixel and Joint Controller Agreement
The Website integrates the Facebook Pixel service provided by Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland). Meta Platforms Ireland and LLC "SPE "TEMP-3000" are jointly responsible for the collection and transmission of data during this process under a Joint Controller Agreement pursuant to Article 26 of the GDPR. This agreement defines the respective responsibilities and is accessible at https://www.facebook.com/legal/controller_addendum. Under this addendum, LLC "SPE "TEMP-3000" is responsible for providing information to users under Articles 13 and 14 of the GDPR, maintaining data security under Article 32 of the GDPR regarding the proper technical implementation, and fulfilling notification obligations under Articles 33 and 34 of the GDPR to the extent that a breach affects its contractual obligations. Meta Platforms Ireland Limited is responsible for ensuring data subject rights under Articles 15–20 of the GDPR, maintaining service security under Article 32, and fulfilling breach notifications under Articles 33 and 34 within its scope.
The application serves to target website visitors with interest-based advertisements within the Facebook social network. The implemented Facebook remarketing tag establishes a direct connection to Facebook servers when the User visits the Website, informing Facebook which specific pages the User accessed. Facebook attributes this information to the User's personal Facebook account to display personalized ads. Data may be transferred to the USA under the EU-U.S. Data Privacy Framework or Standard Contractual Clauses (SCC). Processing is based on Article 6(1)(f) of the GDPR due to legitimate interests. The User may deactivate the "Custom Audiences" remarketing feature within their Facebook account settings. Further details can be found in the Facebook Data Policy at https://www.facebook.com/about/privacy/.
Use of Google Ads Conversion Tracking
LLC "SPE "TEMP-3000" uses the "Google Ads" online advertising program and its associated conversion tracking service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). When a User clicks an ad placed by Google, a conversion tracking cookie is stored on their device. These cookies have a limited duration, do not contain personal identification data, and are not used for personal identification. If the User visits specific pages of the Website and the cookie has not expired, Google and LLC "SPE "TEMP-3000" can recognize that the User clicked the ad and was redirected to that page. Each Google Ads customer receives a unique cookie, ensuring cookies cannot be tracked across websites of different Ads customers.
The information collected via the conversion cookie compiles conversion statistics to track the total number of users who clicked an ad and were redirected to a page featuring a conversion tracking tag. LLC "SPE "TEMP-3000" does not receive any information that can personally identify users. Data may be transferred to Google LLC servers in the USA under the EU-U.S. Data Privacy Framework or Standard Contractual Clauses (SCC). Processing is based on Article 6(1)(f) of the GDPR due to legitimate interests. Users can deactivate personalized advertising within Google Ad Settings at https://support.google.com/ads/answer/ 2662922?hl=de or manage third-party cookie usage via the Network Advertising Initiative opt-out page at h ttps://www.networkadvertising.org/choices/.
Use of Google Remarketing and "Similar Audiences"
The Website utilizes the remarketing or "Similar Audiences" feature of Google Ireland Limited to analyze visitor behavior and interest trends. Google uses cookies to analyze website usage, which forms the basis for creating interest-based advertisements. The cookies record website visits and anonymous data. No personal data of website visitors is stored. If you subsequently visit another website within the Google Display Network, you will be shown advertisements that highly correlate with the products and informational topics you previously viewed. Data transfer to the USA is covered under the EU-U.S. Data Privacy Framework or Standard Contractual Clauses (SCC). Processing is based on Article 6(1)(f) of the GDPR. You can permanently disable Google cookies by downloading and installing the plugin available at https:// support.google.com/ads/answer/7395996?hl=de.
USER RIGHTS AS A DATA SUBJECT UNDER GDPR
Right of Access (Information): LLC "SPE "TEMP-3000" is prepared to provide Users with information regarding which of their personal data is being processed. Users can request this information at any time by contacting the Administration. The list of details to be provided is set out in Articles 13 and 14 of the GDPR. When submitting a request, the User must specify their clear requirements so that LLC "SPE "TEMP-3000" can legally evaluate and respond to the request. If the identity of the requester cannot be verified through email or telephone communication, or if there are reasonable doubts regarding identity, LLC "SPE "TEMP-3000" may request an identity document to prevent unauthorized disclosure. Requests are processed as quickly as possible, within a period of up to one calendar month.
Right to Rectification: If a User discovers that personal data processed by LLC "SPE "TEMP-3000" is incorrect or outdated, they have the right to notify the company. Users can also rectify data independently by logging into their personal account dashboard or by contacting the Website Administration. In certain instances, data cannot be modified (e.g., if it has already been used to fulfill a contract or is contained within statutory tax and accounting documents that cannot be adjusted under Tax Legislation).
Right to Withdraw Consent and the Right to Erasure ("Right to be Forgotten"): Where personal data is processed based on consent (specifically for marketing or promotional distributions), the User can withdraw their consent at any time, terminating further processing. The User can also exercise their right to be forgotten. In cases stipulated by Article 17 of the GDPR, LLC "SPE "TEMP-3000" will destroy the processed personal data, except for data the company is legally obligated to retain under applicable laws. For security reasons, an identity document may be requested.
Additional Rights: In accordance with the GDPR, the User also maintains:
- The right to request restriction of processing (Article 18 GDPR);
- The right to data portability to another administrator (Article 20 GDPR);
- The right to object to the processing of their personal data (Article 21 GDPR).
PROTECTION OF PERSONAL DATA
LLC "SPE "TEMP-3000" guarantees the protection of personal data and confidential information against accidental loss, destruction, or unlawful processing, including unauthorized destruction or access not provided for under this Policy. The company utilizes strictly secure and protected resources for storing confidential information and personal data, including secure cloud storage media.
LLC "SPE "TEMP-3000" operates a comprehensive data security program incorporating commercially reasonable administrative, physical, and technological security measures to protect the User's personal information from unauthorized access, use, alteration, disclosure, or accidental destruction. As a data controller, LLC "SPE "TEMP-3000" implements appropriate technical and organizational measures to ensure that, by default, only personal data necessary for each specific purpose of processing is processed.
SHARING AND DISCLOSURE OF PERSONAL DATA
LLC "SPE "TEMP-3000" may share the User's data with:
- Its employees and staff members who require access to the data to fulfill contractual obligations or perform actions on behalf of the User;
- Legal entities that process personal data on behalf of LLC "SPE "TEMP-3000" and participate in its business activities, namely:
- Subcontractors supporting the company in contract execution, order fulfillment, and customer service (e.g., correspondence processing, customer care, sales outlet operations, or other product distribution intermediaries);
- Advertising agencies or other entities that organize, execute, or cooperate in conducting marketing campaigns for LLC "SPE "TEMP-3000";
- Organizations operating information and telecommunication systems or providing IT infrastructure, including IT platforms, server hosting, and website hosting services;
- Legal entities providing advisory, consulting, auditing services, or legal, tax, and accounting assistance to LLC "SPE "TEMP-3000";
- Research agencies acting on behalf of LLC "SPE "TEMP-3000";
- Entities providing security services for personnel and corporate property;
- Postal and courier service operators for the physical delivery of correspondence or packages;
- Freight-forwarding or cargo transportation companies for order deliveries;
- Entities conducting payment processing activities (banks, payment institutions, payment systems);
- Entities conducting credit activities (banks) to facilitate financing options for corporate procurement;
- Insurance companies for cargo transportation insurance;
- Business entities purchasing accounts receivable/debt assignments in the event of non-payment for goods or services within the agreed timeframe.
CHANGES TO THIS POLICY
Any changes that LLC "SPE "TEMP-3000" may make to this Privacy Policy in the future will be published directly on the Website. New terms may be displayed on screen, and the User may be required to read and accept them to continue using the services of LLC "SPE "TEMP-3000". Continued use of the Website following such updates constitutes acknowledgment and acceptance of the revised Privacy Policy and any changes therein.
CONTACTS
If you have any questions regarding this Privacy Policy, the processing of your personal data, or if you wish to exercise your rights under the GDPR, please contact us:
Data Controller: LLC "SPE "TEMP-3000" Registered Address: Ukraine, Chernivtsi, Konstytutsijna Street, Building 44, Office 54 Email for Inquiries: info@temp3000.com